Privacy Policy

 . Privacy & cookies policy This Privacy & cookies policy is dated 19.1.2021. This Policy will be updated from time to time so please review it regularly. At Silverline plumbing we are committed to safeguarding and preserving the privacy of our customers and other visitors to the Silverline plumbing website. This Policy clarifies what occurs to any personal data that you provide to us, or that we may collect from you whilst you are visiting the Silverline plumbing site. By using our website you herby agree to the terms and conditions outlined in this policy.2. Information We Collect Information We Collect During the running and maintenance of our website we may collect and process the following data about you:

1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access
2. Information relating to the location of your device
3. Your IP address, which is a number that identifies a specific network device on the internet, which allows your device to communicate with websites and apps
4. Technical information from your device relating to the service you receive
5. Information provided voluntarily by you, for example, when you register for information
6. Information that you provide when you communicate with us by any means

3. Use of Cookies You should be aware that when using the Silverline plumbing website we may collect information using cookies. Cookies are small files that are downloaded to your computer or your device each time you visit a website so that you can be recognised when you return. Such information will not identify you personally, it is just statistical data.We may use cookies where appropriate to collect information about your computer with the aim of assisting us in improving our website. We may also gather information about your general internet use by using cookies. You can adjust the settings on your computer to decline any cookies if you so wish. This can be done by activating the reject cookies setting on your computer. For more information please read the advice at www.AboutCookies.org. 4. Use of Your Information Silverline plumbing never give your details or your data to third parties for their promotional gain regarding unrelated goods or services. Any information that we do collect from you, or that you provide to use through our website, will be used only to provide our services to you. In addition, we may use the information for one or more of the following purposes:

1. To provide information to you that you request, relating to our products or services
2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information
3. To inform you of any changes to our website, services

If you have previously purchased services from us, or filled in an online enquiry form, we may provide you with details of similar services that you may be interested in.5. Storing Your Personal Data Silverline plumbing do our upmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Unfortunately, the sending of information via the internet is not totally secure and there is the always the small risk that information could be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending of such information is entirely at your own risk.6. Disclosing Your Information We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

1. Where we are legally required by law to disclose your personal information
2. To further fraud protection and reduce the risk of fraud

7. Third Party Links On occasions the Silverline plumbing website may include links to third parties. This however does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.8. Access to Information In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.9.Contacting Us Please do not hesitate to contact us regarding any matter relating to this Privacy Policy.10. Liability Silverline plumbing makes every effort to ensure that the material on this website is complete, correct and up to date. However, errors cannot be ruled out and Silverline plumbing does not accept liability for the relevance, accuracy or completeness of the information and material offered on this site. Any errors will be corrected as soon as they have been brought to our attention